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Return Policy
Our return policy is simple. Within 14 days of purchase, you may return any item in its original package for an exchange or refund.
Please note that the customer is responsible for all S&H charges incurred for returning any products.
- Simply email us, than we will send you an RAM number and the address where you ship back your package.
- You must include the original invoice with the items you are returning. Make sure to specify on the invoice the reason for return and if you are looking for an exchange or refund. If you choose to have your items exchanged, please note the exact item you are looking for. Please be advised that after you receive your exchange you cannot return it any longer.
- Our Return Center will process your refund in the same form of payment originally used for purchase. You can expect a replacement or refund within 10 to 15 business days of our receiving your return.
- Restocking/Discarding Fees - All items are inspected for quality assurance before packaging and rechecked prior to shipping at our facility. This procedure generates a 99% faultless product. Therefore any item that is returned for a refund or replacement, which is unpacked, used or damaged in any fashion will be charged a 20% restocking/housing discard fee.
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